Privacy Policy

How MKT START Estratégias Digitais LTDA collects, uses and protects your personal data on the Kiron Platform.

Updated on October 7, 2026V1.2LGPD

English translation provided for reference. The Portuguese version is the original and prevails in case of divergence.

MKT START Estratégias Digitais LTDA is a technology solution focused on providing digital marketing, lead management, data analysis and campaign tracking tools to our customers (Contracting Users).

This Policy ensures transparency in the processing of personal data and meets the compliance requirements of the Brazilian General Data Protection Law (LGPD).

01

Roles and Responsibilities in Data Processing

Under the LGPD, we define the following roles:

Contracting User

Primary controller of the data of its own leads, as it makes the decisions about the purpose and processing of that data.

MKT START as Processor

Processes and manages lead data on behalf of and under the instructions of the Contracting User, providing the Kiron Platform for collection, tracking, management and sending of surveys.

MKT START as Controller

Acts as controller regarding the use of aggregated, cross-referenced and statistical data to generate market intelligence and improve the services.

Important: The Contracting User is fully responsible for obtaining the necessary consents from its leads. Aggregated data will be processed exclusively in anonymized form, without allowing re-identification.

02

Data Collected and Purposes

2.1 Contracting User Data

Data collected directly for registration, access and use of the Platform.

CategoryData TypesPurposes
Identification and ContactName, email, phoneAccount management, support communication, sending invoices and notifications
Access and UseLogin, password and activity logsAuthentication, security, personalization and improvement of the Platform
FinancialBilling data (when applicable)Payment processing, transaction records and financial control

2.2 Lead Data

Data of customers and contacts captured and managed by the Platform on behalf of the Contracting User.

CategoryData TypesPurposes
Identification and ContactName, email and phone (WhatsApp)Management and organization of contacts for the Contracting User
Location and DeviceCity, state, country and device dataAudience segmentation and tracking
Tracking and SourceUTM parameters, source URL and data via the Meta APIIdentification of source and campaign, conversion tracking
Survey ResponsesAnswers to questions created by the UserFeedback collection and information enrichment
Tracking parameters (including data via the Meta API) will be collected in accordance with Meta's policies, with use limited to campaign attribution, optimization and measurement.

03

Applicable Legal Bases

For compliance with Meta and the LGPD, we rely on the following legal bases:

Performance of Contract (art. 7, V)

For processing data necessary for the operation of the Platform and the provision of the services.

Legitimate Interest (art. 7, IX)

For information security, internal metrics, fraud prevention and operational improvements.

Consent (art. 7, I)

When required for communications via WhatsApp Business, advanced tracking or additional collection.

Compliance with a regulatory obligation

When applicable by legal or regulatory requirement.


04

Use of Data for Market Intelligence

MKT START reserves the right to cross-reference the lead data of all Contracting Users to generate market intelligence and general statistics.

Statistical Processing

Cross-referencing carried out only for statistics, trend analysis and improvement of the Platform's services.

Anonymization

Data processed in anonymized or pseudonymized form, with no sharing that allows individual identification or linking to a specific customer.

MKT START does not sell personal data and does not share leads between customers.

This section does not apply to data obtained through Google APIs (see section 7).


05

Data Sharing

For transparency, the possible sharing includes:

  • With infrastructure and cloud storage providers, exclusively for the operation of the Platform.
  • With Meta Platforms Inc. through the Meta API, limited to campaign measurement, attribution and tracking.
  • With integrations expressly authorized by the Contracting User (e.g. WhatsApp Business API).
  • Data obtained through Google APIs follows the rules in section 7.
No data is shared for MKT START advertising purposes or with third parties unrelated to the operation of the Platform.

06

Use of the Meta API and Compliance

The Platform uses the Meta API for campaign tracking and conversion attribution. When using the API, MKT START undertakes to:

  • Use the data exclusively for the purposes described in this Policy.
  • Ensure the security and confidentiality of the data obtained.
  • Obtain explicit consent (opt-in) for communications, when applicable (e.g. WhatsApp Business).
  • Act in compliance with Meta's Policies, including data protection and the prohibition of re-identification.
  • Keep logs and access controls for security in the data traffic via the Meta API.

07

Google User Data (Google Ads API)

When a Contracting User connects a Google Ads account, the Kiron Platform asks Google for permission to use the Google Ads API (scope https://www.googleapis.com/auth/adwords) and to see the email address of the Google account (openid and email scopes).

7.1 Data We Access

  • The email address and ID of the Google account that authorized the connection.
  • The ID, name, currency and status of the Google Ads accounts (including manager accounts) that this Google account can access.
  • The access and refresh tokens issued by Google.

7.2 How We Use It

We use this data to show the user which Google Ads accounts can be linked to each client, and which Google account authorized each connection. Today we only read data: we do not create, change or delete anything in Google Ads. If Kiron starts making changes, such as pausing campaigns or adjusting budgets, they will only happen at the user's request, and this policy will be updated first.

7.3 How We Store It

Tokens are encrypted (AES-256-GCM) and kept with the Platform's infrastructure providers, with restricted access.

7.4 Sharing

We do not sell Google user data and do not transfer it to third parties, except infrastructure providers that process it on our behalf to operate the Platform, or when required by law. This data is not used for advertising, is not part of the market intelligence described in section 4, and is not used to train artificial intelligence models. No one at MKT START reads this data, except with the user's permission, for security purposes or to comply with the law.

7.5 Deletion

When the user disconnects the integration in Kiron, we delete the tokens immediately and unlink the accounts from that client. We do the same when Kiron detects that access was revoked at Google. We keep a record of the disconnected connection (the Google account email and ID, the IDs of the Google Ads accounts that were linked, and the dates) in the client's history, for security and so the client knows which ad accounts were used and by whom. This record is kept for as long as the client exists in Kiron and is deleted, together with the rest of the client's data, within 7 days after deletion of the client or the company is requested. The user can also revoke Kiron's access at any time at https://myaccount.google.com/permissions. Deletion requests can be sent through the channels in the Contact section.

Kiron's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements.

08

Data Subject Rights

The data subject has the right to request confirmation of, access to, correction or deletion of their data.

Deletion Procedure

  1. The data subject must first contact the Contracting User (Controller).

  2. The Contracting User deletes the data on the Kiron Platform.


09

Contact

MKT START Estratégias Digitais LTDA qualifies as a Small-Scale Processing Agent (APP), under Resolution CD/ANPD No. 2/2022.

Due to this qualification, the Platform is not required to formally appoint a Data Protection Officer (DPO). We provide the following communication channels:

Company

MKT START Estratégias Digitais LTDA

CNPJ: 42.945.779/0001-68


10

Version and Updates

This is the Third Version (V1.2) of the Privacy Policy of MKT START Estratégias Digitais LTDA.

This Policy was published on October 7, 2026 and comes into force on the same date, replacing the Second Version (V1.1) of October 5, 2026. Version V1.1 added section 7 (Google User Data) and adjusted sections 4 and 5; version V1.2 states in section 7.5 how long the record of a disconnected connection is kept. We reserve the right to modify this Policy at any time. We recommend that the User review it periodically to stay aware of any updates.